Technology Integration in Strategic Management : The Case of a Micro - Financing Institutions Network

The micro-financing sector is considered as one of the most important environments contributing to poverty reduction and to the creation of new small and medium enterprises, thus creating new value for high economic performance. Also, in the actual digital environment, each organization tends to use information and communication technologies for the optimization of the work activities and processes of collaboration. So, the main objective of this book chapter is to demonstrate the important role of technology integration in the micro-financing sector strategic management. Through a case study related to a strategic network of micro-financing institutions that develop and integrate technologies in their strategic management, the most important pillars of social value creation of information and communication technologies are identified in this chapter. Furthermore, the results of the research demonstrate the impact of IT integration in the micro-financing sector and derive a theory and a methodology for the development of IT integration and usage in this sector.